A Driver’s Perspective
Every Uber driver has stories. Some are good, others are not as pleasant, and it all boils down to how passengers behave once they request a ride. Riders have all the power to turn a driver's day around in an instant, but most resort to sticking to the same old habits—especially if they think they're being polite. Want that 5-Star Uber rating? Let’s start by finding out which “polite behaviors” drivers secretly hate.
1. Not Talking At All Costs
Uber drivers hate it when passengers are too polite to the point of being completely silent. A quick “hello” or “thanks” makes a difference, but some riders act like ghosts, creating an awkward atmosphere. Drivers don’t expect a full conversation, but total silence can make the ride uncomfortable.
2. Sitting Too Rigidly
Some passengers might sit unnaturally stiff, holding the handles or the seat too tightly like they’re on a rollercoaster, even though the ride is smooth. Sitting like this can make drivers feel like the passenger is either afraid or hiding something. They might feel conscious or uncomfortable, too.
3. Giving Directions
It’s great to be helpful, but some riders go overboard with step-by-step instructions like a GPS agent. Most drivers follow the designated GPS routes on the app and know when to choose efficient routes. If they’re on track, there’s no need to micromanage.
4. Making Tips Sound Like A Big Deal
Tipping is appreciated, but some passengers hand over cash and wait for an over-the-top reaction. Sure, the gesture is kind, but drivers don’t always feel comfortable performing gratitude theatrics. A tip should be given without expecting praise.
5. Too Much Apologizing
Saying “sorry” for everyday things, like adjusting the air, asking for a slight route change, or even just being in the car, can be excessive. They appreciate politeness, but there’s no need to apologize for minor requests. Confidence and kindness go further than unnecessary apologies.
6. Giving Driving Advice
Saying, “Wow, you’re a great driver!” is fine. But overly polite riders who give compliments disguised as instructions? “I love how you slow down at every light!” They can feel patronizing. You need to trust them to do their job because they’ve been doing it professionally for years.
7. The “Are You Sure?” Questions
If a driver says something is okay, like eating a snack or adjusting the music, constantly asking, “Are you sure?” makes it awkward. Take their answer the first time. You heard the yes, right? It won’t change midway unless it becomes a nuisance.
8. Offering To Help With Everything
It’s nice when passengers are considerate, but some go overboard by offering to adjust the driver’s mirrors or even reaching for buttons they weren’t asked to touch. While the intention is good, drivers prefer to handle their own car setup without feeling micromanaged.
9. Being Too Accommodating About Temperature
It’s polite to say, “Whatever temp you like is fine!” but some drivers would rather just know if you’re too hot or cold. Instead of suffering in silence, sneezing, or sweating, a quick “Could we turn the AC up or down a bit?” is much easier for everyone.
10. Asking Personal Questions
Being friendly is fine, but asking about a driver’s income, family, or political views crosses a line. Some riders treat Uber trips like confession booths, but drivers prefer to keep conversations light and professional, and passengers should understand that.
Volodymyr Proskurovskyi on Unsplash
Now that you know what not to do, here are ten actually polite behaviors your Uber driver might appreciate. These are the ones you should take note of from your next ride onwards.
1. Confirming Your Name Before Entering
Have you ever hopped into the wrong car? It happens more than you’d think. So, to avoid this, always confirm the driver’s name and let them know yours before getting in. This simple habit prevents awkward mix-ups and ensures both safety and efficiency. Plus, drivers appreciate the courtesy.
2. Giving Clear And Direct Drop-Off Instructions
Guesswork slows everything down. If your drop-off spot is tricky, let the driver know in advance. Saying, “Kindly drop me at that drop-off” before an intersection is helpful. This prevents unnecessary rerouting and makes for a quicker, smoother exit.
3. Buckling Seatbelts Without Reminder
Seatbelts are required, and not having them on could risk your life. A responsible passenger buckles up immediately without needing a nudge. It’s all about avoiding unnecessary tickets or liability issues. A seatbelt won’t slow you down if you’re in a rush, but an accident without one certainly will.
4. Not Making Loud And Distracting Phone Calls
A high-volume call (in speaker mode) can turn a peaceful ride into a mobile soap opera. The solution is to keep calls brief, voices low, and personal drama to a minimum. A quiet ride keeps distractions at bay and makes the trip more enjoyable for everyone.
5. Giving Fair Ratings And Honest Feedback
Ratings impact drivers’ livelihoods. Leaving five stars for an average ride and four for a minor inconvenience isn’t fair. Suppose there’s an issue, mention it in the feedback. Such balanced reviews help drivers improve, and honest ratings ensure the best ones stay on the road.
6. Making Quick Entry And Exits
Lingering at pickup and drop-off points creates problems because nobody enjoys the honking of impatient cars behind them. Gathering bags or saying goodbye should happen before the ride begins or ends. A smooth, swift entrance or exit allows the driver to continue working without unnecessary holdups.
7. Tipping For Great Service
Tipping shows gratitude if a driver provides excellent service—helps with luggage, waits patiently, offers snacks, or offers a great conversation. Even a tiny amount acknowledges their effort. A little generosity ensures good drivers stay motivated to provide top-notch service.
8. Being Friendly But Not Overdoing It
Small talk is great, but reading the room is key. Some drivers love to chat; others prefer a quiet ride. A simple greeting followed by their level of engagement sets the tone. If they’re giving short responses, take the hint. Balance is key—pleasant, not overpowering.
9. Keeping The Car Clean
Leftover everything, from coffee cups to gum wrappers, can turn a clean car into a mess. Drivers love passengers who respect the space and take their trash with them. It’s a small action, but it shows consideration. Plus, it keeps the next ride just as fresh and pleasant.
10. Giving A Heads-Up About Extra Stops
A quick “Hey, I need to grab something on the way” makes a huge difference. When you do this in advance, you give them enough time to access the best route. It also streamlines timing and ensures a smooth ride for everyone involved.
